If you are not 100% satisfied with your Skin Salvy purchase, you may return it by mail for a full refund or exchange of the purchase price (less shipping) within 45 days of the date of purchase. Products returned after 45 days of date of purchase may be exchanged for a product(s) of equal value; no refunds will be given. Please note: we do not give refunds or exchanges for featured specials, discontinued items, or items purchased through unauthorized resellers or online auctions. Prepackaged gifts and kits are assembled individually and may vary slightly. Please visit our Return/Refund Policy page for instructions.