Returns and Exchanges

If you are not fully satisfied with your Skin Salvy purchase, you may return it by mail for a full refund or exchange of the purchase price (less shipping) within 45 days of the date of purchase. Products returned after 45 days of date of purchase may be exchanged for a product(s) of equal value; no refunds will be given. Please note: we do not give refunds or exchanges for featured specials, discontinued items, or items purchased through unauthorized resellers or online auctions. Prepackaged gifts and kits are assembled individually and may vary slightly.

Instructions for Returns for SkinSalvy.com purchases:
Please email info@SkinSalvy.com for return instructions. Returns are processed within 5-7 business days of our receipt of the item. All exchanges will be shipped via USPS. You will be responsible for shipping costs. Processing and transit times for exchange packages are usually 7-10 business days. Please note: return shipping fees are non-refundable.

Retail Store Purchases
If you purchased a Skin Salvy item from a retail store, please contact the store directly for their return policy. We recommend returning the product to the store in order to avoid return shipping charges. 

Shipping Errors
If we made a mistake and shipped an incorrect item, please contact us immediately at info@skinsalvy.com.